Terms of Service
Last updated: November 30, 2025
1. Acceptance of Terms
By accessing or using the EzraPro platform and services ("Service") provided by AFC AI Technologies, Inc. ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of Service
EzraPro is an AI-powered procurement management platform that enables organizations to manage purchase orders, vendor relationships, team workflows, and procurement operations. The Service includes document processing, workflow automation, team management, and analytics features.
3. Account Registration
3.1 Account Creation
To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3.2 Account Security
You must immediately notify us of any unauthorized use of your account or any security breach. We are not liable for losses caused by unauthorized use of your account.
4. Subscription and Payment
4.1 Fees
Access to the Service requires a paid subscription. Fees are based on your selected plan and are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in these Terms.
4.2 Payment Terms
You authorize us to charge your designated payment method for all fees. If payment fails, we may suspend or terminate your access to the Service.
4.3 Price Changes
We may modify pricing with 30 days' notice. Price changes take effect at your next renewal period.
5. Acceptable Use
You agree not to:
- Violate any applicable laws, regulations, or third-party rights
- Use the Service for any unlawful, fraudulent, or malicious purposes
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any systems or networks
- Upload malicious code, viruses, or harmful content
- Reverse engineer, decompile, or disassemble the Service
- Use automated means to access the Service without permission
- Resell, sublicense, or redistribute the Service without authorization
- Remove or alter any proprietary notices or labels
6. Data and Content
6.1 Your Data
You retain all rights to data you upload to the Service ("Your Data"). You grant us a limited license to use Your Data solely to provide and improve the Service.
6.2 Data Processing
Our AI features process Your Data to extract information and provide insights. We do not use Your Data to train general AI models shared with other customers.
6.3 Data Backup
While we maintain backups, you are responsible for maintaining your own copies of Your Data. We are not liable for data loss.
7. Intellectual Property
7.1 Our Rights
The Service, including all software, designs, content, and documentation, is owned by AFC AI Technologies and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or service marks.
7.2 Feedback
If you provide feedback or suggestions about the Service, we may use them without obligation to you.
8. Confidentiality
We will maintain the confidentiality of Your Data and not disclose it to third parties except as necessary to provide the Service, as required by law, or with your consent. This obligation survives termination of these Terms.
9. Service Level Agreement
We target 99.9% uptime for the Service. Scheduled maintenance will be announced in advance. Service credits may be available for extended outages as specified in your subscription agreement.
10. Warranty Disclaimer
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AFC AI TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless AFC AI Technologies and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of third-party rights.
13. Term and Termination
13.1 Term
These Terms remain in effect while you use the Service. Subscriptions automatically renew unless cancelled before the renewal date.
13.2 Termination by You
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.
13.3 Termination by Us
We may suspend or terminate your access immediately if you breach these Terms, fail to pay fees, or if required by law.
13.4 Effect of Termination
Upon termination, your right to use the Service ceases. You may export Your Data for 30 days after termination. Sections on intellectual property, confidentiality, limitation of liability, and indemnification survive termination.
14. Dispute Resolution
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall take place in Delaware, USA. Each party bears its own costs. You waive the right to participate in class actions.
15. General Provisions
15.1 Governing Law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.
15.2 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and AFC AI Technologies regarding the Service.
15.3 Modifications
We may modify these Terms at any time. Material changes will be notified via email or in-app notification at least 30 days in advance. Continued use after changes constitutes acceptance.
15.4 Severability
If any provision is found unenforceable, the remaining provisions continue in effect.
15.5 Assignment
You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.
16. Contact Information
For questions about these Terms, please contact us: