Privacy Policy
Last updated: November 30, 2025
1. Introduction
AFC AI Technologies, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EzraPro platform and related services (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, company name, job title, and password when you create an account.
- Business Data: Purchase orders, contracts, vendor information, and other procurement-related documents you upload to the Service.
- Communications: Messages, feedback, and support requests you send to us.
- Payment Information: Billing address and payment details processed through our secure payment processors.
2.2 Information Collected Automatically
- Usage Data: Pages viewed, features used, actions taken, time spent, and workflow patterns.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Log Data: Access times, error logs, and system activity for security and performance monitoring.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Develop new products, services, features, and functionality
- Comply with legal obligations and enforce our terms
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing).
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Legal Requirements: When required by law or to respond to legal process.
- Protection of Rights: To protect the rights, property, and safety of our users and the public.
- With Consent: When you have given us permission to share your information.
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- SOC 2 Type II compliant infrastructure
- 24/7 security monitoring and incident response
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request a portable copy of your data.
- Restriction: Request restriction of processing in certain circumstances.
- Objection: Object to processing based on legitimate interests.
To exercise these rights, contact us at support@afcaitech.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant authorities, to protect your data during international transfers.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: